Time frame: Usually ships within 24 hours (during business days Mon-Fri).

Tracking: You will receive a tracking number via email for your shipment. Please note: If the tracking number confirms that your order was delivered to the shipping address indicated in your order but a claim is made that you did not receive the package the package will not be reshipped free of charge.

Locations: At this time we only ship to the United States, US Territories, AP Addresses and Canada. We do not ship to any other international destinations. If you are outside the US and Canada and would like to purchase please view our store locator retailers in your country. Click here for our store locator.

Canadian Customers: If you do not select the appropriate international shipping option, your order total will be adjusted to account for the correct shipping charges. Global Airmail requires 5-10 days for shipping. We do not guarantee the arrival of international packages sent via USPS Global Airmail. We ONLY guarantee international packages sent USPS Global Express(3-5 days). If your international package (sent regular airmail) does not arrive we will not guarantee its replacement for free or a refund for the price of the purchase. Replacing undelivered USPS airmail international (outside the US) packages will be the responsibility of the customer. We are not responsible for lost packages and will only replace lost international packages that were sent USPS Global Express. As with domestic deliveries, we will not replace "lost" USPS Global Express packages for which we have a valid confirmation of delivery as provided by USPS Global Express.